Harvard Offers Free Seminar on Ethics and How Not to Handle a Controversy

The leadership of Harvard University has, apparently unintentionally, offered a free seminar on the moral and practical value of honesty in the face of an embarrassing controversy.   Sadly, like great dissemblers of the past, they have taught us in the breach.  See Boston Globe story below.

The bosses lied about the extent to which they used an underhanded tactic to determine who had engaged in an underhanded leak to the press about an underhanded practice (cheating) by students.

Here are the key points from the seminar’s PowerPoint.

Leak investigations always seem to fail and always seem to make the “plumbers” look small and Queeg-like.  See Queeg, Captain Philip Francis, and “strawberries.”

The controversy quickly becomes one about the lies you tell to cover up your embarrassing breach of ethics.  See Nixon, President Richard M. and “Watergate.”

Do not use unethical ways and means to investigate unethical behavior, even something as egregious as, Oh My Gawd, violation of your media relations policy.  Be especially mindful of the previous statement when the news outlet in question is your own goddamned student newspaper.

Try instead to model ethical behavior when you are investigating an incident of unethical behavior.  For example, in an administrative matter for which clandestine action is neither right nor helpful, tell people you are investigating them and then tell them the truth about the steps you took to investigate.  When the story becomes international because of your institution’s fame, try extra hard to tell the truth.

If you have surplus money, send some back to the taxpayers of the Commonwealth who subsidize the “revenue” of a school with an endowment the size of Cambodia’s GDP.  Does President Faust really need to hire expensive outside counsel to tell her how much her deans bullshitted everyone (and maybe her) on this?  Just tell the deans to tell the truth or you’ll fire them.  The same way you would a member of the building and grounds staff.

Harvard e-mail searches broader than first described

By Mary Carmichael and Peter Schworm, The Boston Globe April 3, 2013

Top Harvard University administrators disclosed Tuesday that covert searches of e-mail accounts regarding a massive cheating scandal were more extensive than previously acknowledged, deepening a controversy that has caused a rift between faculty and the administration.

Evelynn Hammonds, the dean of Harvard College, told faculty that she authorized a search of two e-mail ­accounts belonging to a resident dean who had forwarded a confidential message about the scandal. The search looked specifically for correspondence with two Harvard Crimson reporters who had covered the scandal.

Initially, Hammonds had said that only one of the dean’s e-mail accounts was searched, by an examination of the subject field alone.

Drew Faust, the university’s president, said she is asking an outside lawyer to determine the full extent of the searches and assembling a task force to develop recommendations around ­e-mail privacy.

Related
3/12: Harvard defends e-mail searches
2/2: Harvard details suspensions in cheating scandal

While Faust said protecting students’ privacy is paramount, she told faculty that “different choices should have been made” in the handling of the matter, according to remarks provided by the university. The Globe was not present at the meeting.

Hammonds said she conducted the search out of concern that the names of students suspected of cheating would ­become public.

“We needed to act to protect our students,” she said, adding, “Preserving confidentiality was paramount on my mind.”

But she apologized to the deans for not informing them that their e-mails had been ­accessed.

“I regret deeply the poor notifi­cation of these searches,” Hammonds said at the Tuesday faculty meeting, according to the provided remarks. “Let me be clear: No e-mails were opened, and no content was searched.”

Hammonds said she consulted with legal counsel but did not inform Michael Smith, dean of the faculty of arts and sciences, about the additional searches.

“This was a mistake,” she said. She told faculty members she regretted inaccuracies in previous comments about the e-mail searches, which she said resulted from “my failure to recollect the additional searches.”

Administrators acknowledged last month that they had searched the subject lines of ­e-mails of 16 resident deans at the college, the vast majority of them without prior notification. They said the search ­involved only e-mail accounts used for administrative correspondence, a statement contradicted by Tuesday’s admission.

Although administrators did not tell faculty Tuesday, there was also a search of another ­e-mail account, that of Jay ­Ellison, secretary of the board that has overseen the investigation of the cheating scandal. ­Ellison was aware of that search.

Smith, who apologized to the faculty, said searches of e-mails happen “very, very rarely.”

“In those rare instances when an e-mail search is authorized, I strongly agree with the community that we should ­always give notification,” he said. “To my great dismay, I cannot stand before you and say definitively what happened in this current case. The ­records kept are incomplete. And from talking to individuals, I have learned that the memories of specific notifications are meaningfully different.”

Hammonds, speaking in personal terms, referred to her 10-year-son in stressing “how important it is to own up to your mistakes, to apologize, and to make amends.”

“I have to model that behavior for him,” she said. “This is what I have tried to do today.”

Scores of students were forced to withdraw from school after they were found to have improperly collaborated on a take-home exam.

The task force, to be chaired by David Barron, a Harvard Law School professor, will recommend guidelines about e-mail privacy, Faust said.

Peter Schworm can be reached at schworm@globe.com.
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About stephenomeara

My name is Jim Jordan. I have had the privilege of working with the Boston Police Department and hundreds more departments over my nearly 30-year career in police administration and city government. I am now teaching and consulting independently at www.sergeantsleadership.org. I have learned the best of what I know from the thousands of smart, dedicated and ethical police personnel and scholars who have guided me along the way. My address is named for the great Reform commissioner of the Boston Police at the turn of the 20th century. Commissioner O'Meara died just a short while before the Strike in 1919. He was replaced by a vicious puppet (of Gov. Coolidge) named Edwin U. Curtis. Had O'Meara lived events may have turned out quite differently.
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