A Career in Service to Police Innovation

In June Bob Champagne retires as chief of the Peabody Police Department. This must seem not quite possible to other chiefs in Massachusetts and to Bob’s national networks in the Police Executive Research Forum and IACP. Bob has been a force for progress for so many years, become so synonymous with every advance in strategy and ideas in Massachusetts for 25 years, that he seems like a constant in the equation. Can you forge change without Champagne?  From the early adoption of community policing to being a charter member of the Mass. Major City Chiefs, Bob has been there at the creation.

Massachusetts residents do not know how fortunate they are to have their current cohort of municipal and state police leadership. The heart and candle power of this crew is unprecedented in 160 years of modern police history in the Commonwealth.  Mass. Major City Chiefs members grow on their willingness to share honest opinions and questions with one another.  If you care about policing, about the pursuit of public safety and justice, this a pretty heartwarming venture. One of the enduring role models for this style of leadership in MMCC is Mr. Champagne.  If there is a Champagne Model of Leadership it is characterized by openness, curiosity and lifelong learning.

Peabody over the years has evolved from a farming village in Salem to an independent industrial dynamo driven by the tanning business to a city that has reinvented itself as part bedroom community and part innovation economy.  It continues to be a gateway city for immigrants as it has been for over 160 years. For a significant portion of its history the City of Peabody has been Bob’s Beat. He’s an innovator who builds on the best of the police traditions of valor, integrity and compassion.  Bob has been on watch, the guardian and steward of safety, justice and order for all.

President Harry Truman said it with more authority than I can pretend to muster.

“Men make history and not the other way around. In periods where there is no leadership, society stands still. Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better.”

And here are some of Bob’s reflections.

SalemNews.com, Salem, MA

  • pchampagne

November 5, 2012

Peabody chief looks back on lengthy career

By Alan Burke Staff writerThe Salem News

PEABODY — “You can’t see it from this window,” police Chief Robert Champagne says.

But he moves down his office conference room and points out another. “From here, you can see it. That was the family homestead.”

In one sense, he hasn’t moved far in 63 years, serving nearly four decades in a department now located within sight of what had been the Champagne house.

“I’m a Peabody kid,” Champagne says. “I was born in the J.B. Thomas Hospital.”

On June 1, he is leaving a department that he believes has been transformed and modernized during his tenure. “It’s time for new blood,” he says, “new ideas. I’ve been here a long, long time, and it’s time for fresh ideas.”

Champagne joined the department after a four-year stint in the U.S. Air Force, where he served in a “special operations” unit responsible for rescuing downed pilots in Vietnam. “Our job was to spot ’em and grab ’em.”

He downplays the notion that this was anything remarkable. “At that age, you think you’re indestructible.”

Coming home in 1971, Champagne was part of a trend, attending the first course in criminology at North Shore Community College along with future chiefs Robert St. Pierre (Salem), John Finnegan (Beverly) and Peter Carnes (Wenham). Eventually, he would have multiple degrees, including a master’s.

He was appointed to the Peabody department in 1975 by Mayor Nick Mavroules.

“I was the first police officer to come onto the department with a college diploma,” he recalls.

His colleagues were men who often had no high school diploma, having dropped out to serve in World War II.

“Peabody had a reputation of being rough-and-tumble,” Champagne says. “Blue-collar. Hardworking. And sometimes hard-fighting. … Route 1 then was loaded with nightclubs. There was lots of drinking.” Fights broke out, and it might require “nonlethal” force to keep order. Champagne had been advised, “Don’t run into the fight, kid. Walk in. And use your head when you’re walking in.”

He knew at once that he loved the work. “When I got here, it was like, ‘Wow!’ … Every day, there’s something new that happens. Every day, there’s the opportunity to have a positive impact on people.”

The department had three cruisers and only two with radios. “We used pencils … everything was on paper.” Officers still relied on call boxes to communicate. One of Champagne’s first calls was a hit-and-run.

“A lady lying in the street. Your instinct is in trying to keep her alive.” She went off in the ambulance, but the word came back that she had died. Efforts were made to find someone, anyone, who had seen the accident.

“Whoever hit her just hit and they were gone,” he says. All these years later, he adds, “We still don’t know who hit her.”

In 1988, a little more than a decade after coming on the job, Champagne was elevated to chief by Mayor Peter Torigian. The dramatic rise, he says, was a matter of being in the right place at the right time. The cadre of World War II officers was retiring. Chief Bobby Costello died unexpectedly.

“I tested well,” says Champagne, who is married with no children. “I studied a lot. … I was very fortunate.”

He points to areas where he has brought the department into the 21st century, including high-tech equipment and a unique unit designed to conduct computer forensics. Peabody is where other departments send computers when they want the information they contain.

Never having used his gun on duty, Champagne notes that his officers have rarely had to use theirs. Nor have any officers been lost under his command.

“Part of it is good fortune, and part of it is by design,” he says. For example, as officers are more likely to be injured or worse in traffic accidents, they get training in how to drive.

Equipment is kept up, as well. The department is geared to “working smarter.” They’ve earned multiple accreditations.

There have been low points, Champagne concedes. In the 1990s, officers working paid details at the Golden Banana strip club became enmeshed in a federal investigation of things like witness tampering and tax evasion. Tensions between officers reached a dangerous point.

“It was a difficult time for both my officers and the city,” the chief says. “Good people made bad mistakes.” He accepts blame. “If I’m the guy on top, the buck stops here. I should have known.”

It was the springboard, however, for positive changes, he believes. “The organization grew and grew quickly to have much higher standards.”

Later, Champagne saw Lt. Edward Bettencourt prosecuted criminally for looking up the civil service test scores of fellow officers. That could have created major problems last January when Bettencourt’s son became mayor. The chief, however, has nothing but praise for “Teddy Bettencourt” and denies any tension.

“I’ve served four mayors,” he says, citing Michael Bonfanti, as well. “Each one shared an enthusiasm for keeping the city safe and for unwavering support for police officers.”

Champagne sees police work now as he saw it in the beginning, more about helping others than the cops and robbers depicted on TV. “It’s not so much about crime fighting as about connecting to people.”

And when tempers are at the breaking point, when emotions boil over, that’s often when police are asked to step in.

“Cops tend to be the voice of reason,” Champagne says.




About stephenomeara

My name is Jim Jordan. I have had the privilege of working with the Boston Police Department and hundreds more departments over my nearly 30-year career in police administration and city government. I am now teaching and consulting independently at www.sergeantsleadership.org. I have learned the best of what I know from the thousands of smart, dedicated and ethical police personnel and scholars who have guided me along the way. My address is named for the great Reform commissioner of the Boston Police at the turn of the 20th century. Commissioner O'Meara died just a short while before the Strike in 1919. He was replaced by a vicious puppet (of Gov. Coolidge) named Edwin U. Curtis. Had O'Meara lived events may have turned out quite differently.
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